Skavio Transcribe pricing: 8 credits per started minute, one company wallet
Skavio Transcribe uses 8 credits per started minute, with a quote before processing and a minimum of 8 credits per job. Those credits come from the same company wallet used by Skavio’s other processing tools and API. To plan a workload, two details matter: duration is rounded up separately for each job, and submission reserves credits before a successful job turns that reservation into a charge.
A started minute is a billing unit—not processing time
The calculation uses the recording’s server-measured duration, not the time the transcription takes to run. Round that duration up to whole minutes, then multiply by eight, with a minimum of eight credits per job. For an accepted recording, the rule is: credits = max(8, 8 × ceil(duration in seconds ÷ 60)). The following are arithmetic examples, not measured processing runs:
- 20 seconds: 8 credits.
- Exactly 60 seconds: 8 credits.
- 61 seconds: 16 credits.
- Exactly 10 minutes: 80 credits.
- 10 minutes and 1 second: 88 credits.
Calculate each job separately
Durations are not pooled across separate jobs. Two 20-second recordings submitted as two jobs consume 16 credits altogether; one 40-second recording submitted as one job consumes 8 credits. For a collection of recordings, estimate each job first, then add the credit amounts. The server quote remains authoritative. A duration-based calculation is useful for planning, but it does not replace the measured quote used at submission. There is no separate Transcribe balance to manage. Transcribe, Meeting, File Toolbox, Flow and the Processing API draw from one shared Pricing V2 company wallet. Processing through the web or through the API uses that same balance.
Follow the credits from quote to settlement
Requesting an estimate does not start processing. Submission reserves the measured quote; success charges it once; permanent failure releases the reservation. A temporary outage is not necessarily a permanent failure, so it should not be treated as an immediate release of reserved credits. Consider a company with 1,000 available credits submitting a recording lasting 10 minutes and 1 second. Assuming no other spending or reservations:
- Submission reserves 88 credits, leaving 912 available.
- If the job succeeds, the reserved 88 credits are settled as one charge. Another 88 credits are not deducted.
- If the job permanently fails instead, the 88-credit reservation is released, restoring availability to 1,000 credits.
- If transcription succeeds and a subsequent two-page Flow document also succeeds, Flow consumes another 50 credits. The remaining balance is 862 credits.
Trial credits belong to the company, too
Company signup receives 1,000 trial credits, subject to the current signup policy. This is a shared credit allocation, not a dedicated Transcribe minute allowance. Using those credits in another Skavio processing tool reduces what remains available for transcription. Under Pricing V2, prepaid credits do not expire and monthly credits roll over. These wallet rules are separate from the per-job calculation: every Transcribe job still uses started-minute billing and the eight-credit minimum. For budgeting, keep credit consumption distinct from cash pricing. The useful calculation here is how many credits a recording needs and how much shared balance remains—not a universal euro price per minute.